Is your website secure?
Yes, our website is secure and our secure certificate has been issued by Sectigo RSA Organisation Validation Secure Server CA. To find out more click the padlock next to our website name at the top of your web browser.
Do you use encryption to keep my data safe?
We are committed to processing your data in a secure manner and have put in place specific technical and organisational measures to prevent the personal data we hold from being accidentally or deliberately compromised.
What is the web order discount?
Our web order discount is 1.5% which automatically applies when you place your order online.
I can’t find the product I want online. What should I do?
If you can’t find the product online, call the sales team on 0800 028 1181.
Does your website work on mobile/tablet?
Yes, our website works perfectly on mobile and tablet.
Why is my online price different to the price from my Account Manager?
Our Account Managers are sometimes able to agree specific, one-off pricing on a per-order basis, and these prices may differ from the price you see online.
To ensure stability in your product pricing over the long time, speak to your Account Manager about our contract price agreements, where you’re able to fix your prices for six months in return for a commitment to purchase from Kent Express.
To ensure stability in your product pricing over the long time, speak to your Account Manager about our contract price agreements, where you’re able to fix your prices for six months in return for a commitment to purchase from Kent Express.
Do you have a blog?
Yes, we do have a blog – please follow this link.
I’ve found a mistake on the website. What should I do?
Please contact our Customer Service Team on 0800 028 1181 (Option 3).